1. Company Information

Towels is a UK-based online brand offering a wide range of linen products, including bed linen, towels, bath sheets, dressing gowns, and other home essentials. The website is operated by Towels UK, registered at:

📍 47 Avoca Street, Belfast, BT14 6EN
📧 info@towels.co.uk
📞 [Your Phone Number]

2. Account Registration

To place an order, you may need to create an account. You agree to:

  • Provide accurate, complete, and current information

  • Maintain confidentiality of your login credentials

  • Take full responsibility for all activity under your account

3. Orders and Payment

Placing an order constitutes an offer to purchase products subject to these terms. Orders are subject to availability and confirmation.

You will receive an order confirmation via email. This does not signify acceptance; a contract is formed only once your order is dispatched.

Accepted Payment Methods

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • PayPal

All prices are listed in GBP (£). We reserve the right to update pricing and product availability at any time.

4. Shipping and Delivery

We aim to process orders within 1–2 business days. Delivery timelines may vary based on location and shipping method.

Please refer to our [Shipping Policy] for full details. Delays caused by external factors (e.g., weather, courier delays) are not our responsibility.

5. Returns & Exchanges

We want you to be happy with your purchase. You can return items within 30 days of receipt if they are:

  • Unused

  • In original packaging

  • Accompanied by proof of purchase

For full return conditions and process, refer to our [Returns & Refunds Policy].

6. Pricing and Availability

We strive to provide accurate pricing and product information. In the event of a pricing error:

  • We reserve the right to cancel or revise your order

  • You will be contacted before proceeding with an updated price

7. Intellectual Property

All content on this website — including images, logos, graphics, and text — is owned by Towels UK and protected by UK and international copyright laws. Unauthorized use is strictly prohibited.

8. Product Descriptions

We make every effort to describe products accurately. However, we do not guarantee that descriptions or images are completely error-free. If a product does not match its description or is defective, refer to our return policy.

9. Limitation of Liability

Towels UK is not liable for:

  • Any indirect or incidental losses

  • Any damage arising from your use of the website or our products

Our liability is limited to the value of the product purchased.

10. Privacy Policy

We value your privacy. For information on how we collect and use your data, please see our [Privacy Policy].

11. Updates to Terms

We may revise these Terms and Conditions at any time. Updates will be posted on this page. Continued use of the site after changes implies acceptance of the revised terms.

12. Governing Law

These terms are governed by the laws of the United Kingdom. Disputes will be handled under the exclusive jurisdiction of UK courts.

13. Contact Us

If you have any questions about these terms, please contact us:

Towels UK
📧 info@towels.co.uk
📞 [Your Phone Number]
📍 47 Avoca Street, Belfast, BT14 6EN