At Towel House, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

Information We Collect

We collect personal information that you provide when making a purchase, subscribing to our newsletter, or contacting us. This may include:
  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
  • Non-Personal Information: Browsing history, IP address, and device information.

How We Use Your Information

We use the information we collect for several purposes, including:
  • Processing Orders: To process and fulfill your orders and provide customer support.
  • Marketing: To send promotional emails, newsletters, and updates about new products and offers, if you have opted to receive them.
  • Improving Our Website: To enhance your browsing experience and improve our products and services.
  • Compliance: To comply with legal obligations, including fraud prevention and dispute resolution.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. We use encryption technology to protect sensitive information during transmission and secure servers to store your data.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or fulfilling orders, under strict confidentiality agreements.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track site usage, and remember your preferences. You can adjust your browser settings to refuse cookies, but this may affect the functionality of some site features.

Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us through the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: Towel House Email: info@towelhouse.co.uk Phone: [Your Phone Number] Address: 47 Avoca Street, Belfast, BT14 6EN By using our website, you consent to the terms of this Privacy Policy