Welcome to Towel House. These Terms and Conditions govern your use of our website and services. By accessing or using our website and making a purchase, you agree to comply with these terms. Please read them carefully before placing an order.
1. General Information
Towel House is a UK-based online brand offering a variety of linen products, including bed linen, towels, bath sheets, and other home and kitchen essentials. Our website is operated by Towel House UK, registered at [Your Business Address].
2. Account Registration
To make a purchase on our website, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Orders and Payment
By placing an order, you are offering to purchase goods subject to these Terms and Conditions. All orders are subject to availability and acceptance by us. After you place an order, you will receive an order confirmation email. This does not constitute an acceptance of your order.
Payments are processed securely via [Payment Gateway]. We accept various payment methods including credit/debit cards and PayPal. Prices are shown in GBP (£), and we reserve the right to modify prices at any time.
| Payment Methods |
|---|
| Credit/Debit Cards (Visa, MasterCard, etc.) |
| PayPal |
4. Shipping and Delivery
For information on shipping costs and delivery times, please refer to our Shipping Policy.
We aim to process orders within 1-2 business days. However, delivery times may vary depending on your location and chosen shipping method. Delivery times are estimates and may be affected by external factors such as weather or courier delays.
5. Returns & Exchanges
We offer a return and exchange policy to ensure you are satisfied with your purchase. To be eligible for a return, the product must be unused, undamaged, and in its original packaging. Returns must be initiated within 14 days of receiving your order. For full details, please refer to our Returns & Exchanges Policy.
6. Pricing and Availability
We make every effort to ensure that all prices and product details are accurate. However, in the event of an error, we reserve the right to cancel or amend orders. If the price of a product is higher than stated, you will be contacted to confirm whether you wish to proceed with the order at the correct price.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Towel House UK and is protected by UK and international copyright laws. You may not reproduce, distribute, or use any content from our website without prior written permission.
8. Product Descriptions
We make every effort to provide accurate product descriptions. However, we do not guarantee that product descriptions or other content are error-free, complete, or up-to-date. If you receive a product that does not match the description or is defective, please refer to our Returns & Exchanges Policy.
9. Limitation of Liability
Towel House UK will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product(s) in question.
10. Privacy Policy
We take your privacy seriously. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
11. Changes to Terms and Conditions
We reserve the right to update or change these Terms and Conditions at any time without notice. Any changes will be posted on this page with the updated date at the bottom. Continued use of the website after any changes constitutes your acceptance of the revised terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the UK courts.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Towel House
Towel House
Email: info@towelhouse.co.uk
Phone: [Your Phone Number]
Address: 47 Avoca Street, Belfast, BT14 6EN
By using our website and placing an order, you confirm that you agree to these Terms and Conditions.